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Whether you're moving premises, need to check your energy consumption or you've got an emergency, we're here for you.
Contact us: hello@urbanchain.co.uk, +44(0)161 243 2840
Frequently asked questions
Using energy
Why is UrbanChain less volatile than wholesale energy?
Because you’re getting energy directly from renewable generators who’ve agreed to sell for a certain price over a longer period. This means prices don’t rise and fall in the same way as the wholesale market, where renewable prices are pegged against fossil fuel prices.
How does it work?
Our blockchain-powered platform connects renewable energy generators directly with consumers. Our AI technology matches generation and consumption every half-hour, eliminating middlemen and creating a more efficient, transparent marketplace where energy is traded locally.
How is UrbanChain energy generated?
UrbanChain energy comes from a diverse portfolio of renewable sources including solar, wind, hydro, and biomass. These generators connect to our platform and are matched with consumers based on your needs and their production capabilities.
Is UrbanChain renewable energy traceable?
Yes, completely. Our blockchain technology tracks every unit of energy from its source to your consumption on a half-hourly basis. This provides verifiable proof of renewable energy use for your Scope 1-3 emissions reporting, unlike traditional certificates.
How does local energy work?
We connect you with renewable generators in your region, reducing transmission losses and grid charges. Our platform creates local energy communities where power is generated, traded, and consumed within the same area, supporting local economies and improving energy efficiency.
Generating energy
Why is UrbanChain less volatile than wholesale energy?
As a generator on our platform, you receive more stable returns than selling to the volatile wholesale market. We provide predictable prices by connecting you directly with multiple consumers, reducing your exposure to market fluctuations and ensuring reliable revenue streams.
How does it work?
Our platform connects your renewable generation directly to consumers. You provide your generation profile, and our AI-driven system matches your production with consumer demand every half-hour, maximising your revenue while reducing market exposure.
How does local energy work?
Your generated energy is matched with local consumers, reducing transmission losses and grid charges. This creates a more efficient system where you can sell directly to businesses and organisations in your community rather than to distant wholesale markets.
How do I move energy between sites?
Our virtual private wire solution allows you to transfer excess energy between your sites at preferential rates. This means energy generated at one location can be used at another, optimising your generation assets and reducing overall energy costs.
What happens to spill energy?
Any excess energy (spill) is automatically traded within the UrbanChain marketplace to other consumers. This ensures your renewable energy is never wasted and continues to generate revenue rather than being sold back to the grid at low wholesale rates.
What sort of generators can use UrbanChain?
We support all types of renewable generation including solar, wind, hydro, biomass, and battery storage systems. Both small-scale and large-scale generators can connect to our platform regardless of size or technology.
What's a local market?
A local market is a community of renewable generators and energy consumers connected through our platform. These markets reduce transmission losses, lower costs, support local economies, and create more resilient energy systems. They're customised to the specific needs of councils, authorities, or commercial entities within a geographic area.