These costs only apply if your meter isn't included in your monthly price. If you’ve got a special type of meter, your price could be different.

• We may review update prices each year.  
• Prices don’t cover any extra services or meter provision from meter operators.
• These are the monthly costs.

Class - This is the measurement class of your meter, which depends on how much energy you use.

Supplier led - We handle the agent stuff for you, so you don't have to worry about appointing anyone. You'll see the charges when we send the invoice.

Direct - You’ve got a contract with your agent, and you're paying them directly. We don’t charge for this, but make sure to send us a copy of your contract so we can take care of the agent appointments when we step in.

Nominated - Just tell us which agent you want, and if they fit, we’ll get them on board. We manage the appointment and pay the agent, and you’ll see the charges on the invoice.  

MOP - meter operator

Responsible for installing, maintaining, and ensuring the proper functioning of electricity meters, including the communication equipment for sending data.

DC - data collector

Collects and validates energy consumption data from the meters and forwards it to the data aggregator.

DA - data aggregator

Receives the validated data from the data aggregator, aggregates it for billing and energy settlement, and reports the data to energy suppliers and market operators.